Last updated at 26/01/2026 18:18:03
originally posted on westerndigital.com
Ordered a bundle with two Red Pro 14TB HDD's and got a great price and they arrived quickly wrapped in two boxes. I installed them into my NAS, but I could not expand my storage pool. I removed them and tested them on my PC. One of the14TB Drives was DOA. Even Windows and 3rd party partition software couldn't find it and there was no sound or vibrations from the drive when connectedt o my PC like the other drive did. I wanted to exchange it, but WD only return option was for a refund! They do not offer an exchange option!! I had no choice but to purchase a replacement which would have cost me an extra $80. (Bundle sale was $160 off for two!) So, I decided to return both and ordered another brand and larger 16TB on Amazon for only $20 more than I paid for these 14TB ... MoreOrdered a bundle with two Red Pro 14TB HDD's and got a great price and they arrived quickly wrapped in two boxes. I installed them into my NAS, but I could not expand my storage pool. I removed them and tested them on my PC. One of the14TB Drives was DOA. Even Windows and 3rd party partition software couldn't find it and there was no sound or vibrations from the drive when connectedt o my PC like the other drive did. I wanted to exchange it, but WD only return option was for a refund! They do not offer an exchange option!! I had no choice but to purchase a replacement which would have cost me an extra $80. (Bundle sale was $160 off for two!) So, I decided to return both and ordered another brand and larger 16TB on Amazon for only $20 more than I paid for these 14TB on sale! At least they paid for the return! It's disappointing as my NAS has been running great with four 8TB Red Pros for three years with no problems. Just be beware that if you're buying a drive that's on sale and If it's DOA, you'll only get a refund and you'll have to order a replacement at a higher price. Don't understand why WD won't offer the options of refund or replacement as most companies do. They lost my sale due to no exchange options.
originally posted on westerndigital.com
Both drives suffered failures within 48 hours of each other. Day 27 and 29 after I ordered them (Feb 29, 2024). Came home on Wednesday March 27 and one 14 TB drive showed "unformatted". Good Friday, March 29 I was transferring files from my MacBook Pro to the other 14TB drive when suddenly files started disappearing and my transfer stalled.I spent my long weekend trying to salvage files. A call to WD Support ended up a waste as they simply told me - nothing to do but reformat. Luckily, I searched online and found a solution other than reformat. I used Chkdsk to find issues on the drive showing unformatted and at least salvaged some files. The other drive failed to recover so I cloned the one I salvaged to the other and then stored both away, afraid to use them ... MoreBoth drives suffered failures within 48 hours of each other. Day 27 and 29 after I ordered them (Feb 29, 2024). Came home on Wednesday March 27 and one 14 TB drive showed "unformatted". Good Friday, March 29 I was transferring files from my MacBook Pro to the other 14TB drive when suddenly files started disappearing and my transfer stalled.I spent my long weekend trying to salvage files. A call to WD Support ended up a waste as they simply told me - nothing to do but reformat. Luckily, I searched online and found a solution other than reformat. I used Chkdsk to find issues on the drive showing unformatted and at least salvaged some files. The other drive failed to recover so I cloned the one I salvaged to the other and then stored both away, afraid to use them until I create space on another working drive to copy the files over - just can't trust the two 14TB drives not to repeat the disaster so until I get space on existing drives, I won't use the 14 TB drives again. Maybe in a few months I can test it.
originally posted on westerndigital.com
The drive was broken and cannot be mounted at all. I tried multiple methods (4 to be exact). Returns under 30 days from "ship date" is too short considering it takes a while to arrive, weekends count, bad timing, and it takes time to understand if it's one's fault in reading the drive and then figuring out how to start a return - the website was hard to navigate, good thing google saved the day.Maybe I shouldn't have bought 6 of them...Errors like these 2 show up many times [AFAIK, drive is corrupted]:[ 451.351071] sd 6:0:0:0: [sdd] tag#28 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_OK cmd_age=0s[ 451.351086] sd 6:0:0:0: [sdd] tag#28 Sense Key : Illegal Request [current][ 451.351093] sd 6:0:0:0: [sdd] tag#28 Add. Sense: Invalid command operation ... MoreThe drive was broken and cannot be mounted at all. I tried multiple methods (4 to be exact). Returns under 30 days from "ship date" is too short considering it takes a while to arrive, weekends count, bad timing, and it takes time to understand if it's one's fault in reading the drive and then figuring out how to start a return - the website was hard to navigate, good thing google saved the day.Maybe I shouldn't have bought 6 of them...Errors like these 2 show up many times [AFAIK, drive is corrupted]:[ 451.351071] sd 6:0:0:0: [sdd] tag#28 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_OK cmd_age=0s[ 451.351086] sd 6:0:0:0: [sdd] tag#28 Sense Key : Illegal Request [current][ 451.351093] sd 6:0:0:0: [sdd] tag#28 Add. Sense: Invalid command operation code[ 451.351100] sd 6:0:0:0: [sdd] tag#28 CDB: Read(16) 88 00 00 00 00 0a 01 3f ff f8 00 00 00 08 00 00[ 451.351104] critical target error, dev sdd, sector 42970644472 op 0x0:(READ) flags 0x80700 phys_seg 1 prio class 0...[ 452.380966] Buffer I/O error on dev sdd, logical block 5371330559, async page read
| Mfr Part# | WD8003FFBX |
| Drive Performance Spindle Speed (rpm) | 7200 |
Ordered a bundle with two Red Pro 14TB HDD's and got a great price and they arrived quickly wrapped in two boxes. I installed them into my NAS, but I could not expand my storage pool. I removed them and tested them on my PC. One of the14TB Drives was DOA. Even Windows and 3rd party partition software couldn't find it and there was no sound or vibrations from the drive when connectedt o my PC like the other drive did. I wanted to exchange it, but WD only return option was for a refund! They do not offer an exchange option!! I had no choice but to purchase a replacement which would have cost me an extra $80. (Bundle sale was $160 off for two!) So, I decided to return both and ordered another brand and larger 16TB on Amazon for only $20 more than I paid for these 14TB ... MoreOrdered a bundle with two Red Pro 14TB HDD's and got a great price and they arrived quickly wrapped in two boxes. I installed them into my NAS, but I could not expand my storage pool. I removed them and tested them on my PC. One of the14TB Drives was DOA. Even Windows and 3rd party partition software couldn't find it and there was no sound or vibrations from the drive when connectedt o my PC like the other drive did. I wanted to exchange it, but WD only return option was for a refund! They do not offer an exchange option!! I had no choice but to purchase a replacement which would have cost me an extra $80. (Bundle sale was $160 off for two!) So, I decided to return both and ordered another brand and larger 16TB on Amazon for only $20 more than I paid for these 14TB on sale! At least they paid for the return! It's disappointing as my NAS has been running great with four 8TB Red Pros for three years with no problems. Just be beware that if you're buying a drive that's on sale and If it's DOA, you'll only get a refund and you'll have to order a replacement at a higher price. Don't understand why WD won't offer the options of refund or replacement as most companies do. They lost my sale due to no exchange options.
Both drives suffered failures within 48 hours of each other. Day 27 and 29 after I ordered them (Feb 29, 2024). Came home on Wednesday March 27 and one 14 TB drive showed "unformatted". Good Friday, March 29 I was transferring files from my MacBook Pro to the other 14TB drive when suddenly files started disappearing and my transfer stalled.I spent my long weekend trying to salvage files. A call to WD Support ended up a waste as they simply told me - nothing to do but reformat. Luckily, I searched online and found a solution other than reformat. I used Chkdsk to find issues on the drive showing unformatted and at least salvaged some files. The other drive failed to recover so I cloned the one I salvaged to the other and then stored both away, afraid to use them ... MoreBoth drives suffered failures within 48 hours of each other. Day 27 and 29 after I ordered them (Feb 29, 2024). Came home on Wednesday March 27 and one 14 TB drive showed "unformatted". Good Friday, March 29 I was transferring files from my MacBook Pro to the other 14TB drive when suddenly files started disappearing and my transfer stalled.I spent my long weekend trying to salvage files. A call to WD Support ended up a waste as they simply told me - nothing to do but reformat. Luckily, I searched online and found a solution other than reformat. I used Chkdsk to find issues on the drive showing unformatted and at least salvaged some files. The other drive failed to recover so I cloned the one I salvaged to the other and then stored both away, afraid to use them until I create space on another working drive to copy the files over - just can't trust the two 14TB drives not to repeat the disaster so until I get space on existing drives, I won't use the 14 TB drives again. Maybe in a few months I can test it.
The drive was broken and cannot be mounted at all. I tried multiple methods (4 to be exact). Returns under 30 days from "ship date" is too short considering it takes a while to arrive, weekends count, bad timing, and it takes time to understand if it's one's fault in reading the drive and then figuring out how to start a return - the website was hard to navigate, good thing google saved the day.Maybe I shouldn't have bought 6 of them...Errors like these 2 show up many times [AFAIK, drive is corrupted]:[ 451.351071] sd 6:0:0:0: [sdd] tag#28 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_OK cmd_age=0s[ 451.351086] sd 6:0:0:0: [sdd] tag#28 Sense Key : Illegal Request [current][ 451.351093] sd 6:0:0:0: [sdd] tag#28 Add. Sense: Invalid command operation ... MoreThe drive was broken and cannot be mounted at all. I tried multiple methods (4 to be exact). Returns under 30 days from "ship date" is too short considering it takes a while to arrive, weekends count, bad timing, and it takes time to understand if it's one's fault in reading the drive and then figuring out how to start a return - the website was hard to navigate, good thing google saved the day.Maybe I shouldn't have bought 6 of them...Errors like these 2 show up many times [AFAIK, drive is corrupted]:[ 451.351071] sd 6:0:0:0: [sdd] tag#28 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_OK cmd_age=0s[ 451.351086] sd 6:0:0:0: [sdd] tag#28 Sense Key : Illegal Request [current][ 451.351093] sd 6:0:0:0: [sdd] tag#28 Add. Sense: Invalid command operation code[ 451.351100] sd 6:0:0:0: [sdd] tag#28 CDB: Read(16) 88 00 00 00 00 0a 01 3f ff f8 00 00 00 08 00 00[ 451.351104] critical target error, dev sdd, sector 42970644472 op 0x0:(READ) flags 0x80700 phys_seg 1 prio class 0...[ 452.380966] Buffer I/O error on dev sdd, logical block 5371330559, async page read
I loaded up a bunch of competitor's 12TB drives in my Synology 1522+ NAS and used it for Apple Time Machine. At that time, I didn't understand that if I had a hot spare, I only needed to implement SHR and not SHR2 RAID, and I wasted an entire drive's worth of space.Fast forward and I found a cheap DX517 expansion module on an auction site, which I stocked with Western Digital 12TB WD Red drives. I stopped the SMB file services, moved the shared folder to the expansion module, re-formatted the base unit's drives, the moved them back.No errors and everything is now running again, letting me use the DX517 with the WD Red drives to hold my music and video libraries. Unlike the other brand of drives, the WD Red were verified and are running properly in a minimum of ... MoreI loaded up a bunch of competitor's 12TB drives in my Synology 1522+ NAS and used it for Apple Time Machine. At that time, I didn't understand that if I had a hot spare, I only needed to implement SHR and not SHR2 RAID, and I wasted an entire drive's worth of space.Fast forward and I found a cheap DX517 expansion module on an auction site, which I stocked with Western Digital 12TB WD Red drives. I stopped the SMB file services, moved the shared folder to the expansion module, re-formatted the base unit's drives, the moved them back.No errors and everything is now running again, letting me use the DX517 with the WD Red drives to hold my music and video libraries. Unlike the other brand of drives, the WD Red were verified and are running properly in a minimum of time with a minimum amount of fuss. Will buy again!
Third one bought. With Plus 14tb being priced similarly (discounts excluded), it is a no-brainer since Pro comes with 5 vs 3 year warranty. We dont use it in a NAS, rather as JBOD disks for Plex and thus far zero complaints. Hopefully that trend continues. And prices of larger drives drop, lol. Great service from Galaxus, also zero complaints. Recommended.EDIT: Finally managed to register them with WD and 2 out of 3 show only 3 years of warranty. All were bought within a span of 6 months. Clearing it up with WD at the moment, surely it is a glitch on their end since I have a few Red Plus' bought in 2023 and WD website displays warranty until 2028 which is clearly wrong since Red Plus comes with 3 year warranty Thought maybe WD changed policies, but Galaxus stil ... MoreThird one bought. With Plus 14tb being priced similarly (discounts excluded), it is a no-brainer since Pro comes with 5 vs 3 year warranty. We dont use it in a NAS, rather as JBOD disks for Plex and thus far zero complaints. Hopefully that trend continues. And prices of larger drives drop, lol. Great service from Galaxus, also zero complaints. Recommended.EDIT: Finally managed to register them with WD and 2 out of 3 show only 3 years of warranty. All were bought within a span of 6 months. Clearing it up with WD at the moment, surely it is a glitch on their end since I have a few Red Plus' bought in 2023 and WD website displays warranty until 2028 which is clearly wrong since Red Plus comes with 3 year warranty Thought maybe WD changed policies, but Galaxus stil claims 5 years of warranty. Weird. Will update as WD replies.
I’ve been buying and using Western Digital Drives since the 90s and they are STILL running. Bought (4) 3TB Drives about 10 years back and wanted to build a new NAS to replace them. I wanted to get a couple more but the Black Friday sale ended so I’ll wait for now. Only been about a month but they are running great 👍🏽 it’s crazy to think when I was a kid in the late 90s that the largest drives were about 1GB to 3GB and now 20 years later we have single drives that are well over 6,000x larger. I’ve used 100s of hard drives over the years for myself, friends, family and customers and Western Digital are the most reliable IMO. It’s even better being able to order straight from the source. Only thing that bothers me about these drives is they don’t have all the screw ... MoreI’ve been buying and using Western Digital Drives since the 90s and they are STILL running. Bought (4) 3TB Drives about 10 years back and wanted to build a new NAS to replace them. I wanted to get a couple more but the Black Friday sale ended so I’ll wait for now. Only been about a month but they are running great 👍🏽 it’s crazy to think when I was a kid in the late 90s that the largest drives were about 1GB to 3GB and now 20 years later we have single drives that are well over 6,000x larger. I’ve used 100s of hard drives over the years for myself, friends, family and customers and Western Digital are the most reliable IMO. It’s even better being able to order straight from the source. Only thing that bothers me about these drives is they don’t have all the screw holes on the bottom like my old 3TB drives and my old Quit Case Trays they sit on only line up with 2 of the screw holes. Something to consider. Other than that working good, much quicker, pretty quiet and tons of storage, I should be good for another decade 😉
I purchased the Red 6TB drive as a replacement drive for by 5-bay Drobo connected to our home Mac server, and used for storing Time Machine backups for our 5 computers. The Drobo has only WD Red drives purchased over the past years, gradually swapping in larger Red drives as old ones fail or I needed increased storage space. This is probably at least the 10th Red drive I have swapped in to our Drobo. As soon as I swapped in this drive I noticed it wasn't as usual. The Drobo would unmount and re-mount repeatedly during the RAID rebuild phase. When it was done rebuilding I tested it out by running a Time Machine backup, which should do an incremental change to a sparse bundle file. I noticed that the entire sparsebundle file (1.7TB) was reduced to zero bytes and the ... MoreI purchased the Red 6TB drive as a replacement drive for by 5-bay Drobo connected to our home Mac server, and used for storing Time Machine backups for our 5 computers. The Drobo has only WD Red drives purchased over the past years, gradually swapping in larger Red drives as old ones fail or I needed increased storage space. This is probably at least the 10th Red drive I have swapped in to our Drobo. As soon as I swapped in this drive I noticed it wasn't as usual. The Drobo would unmount and re-mount repeatedly during the RAID rebuild phase. When it was done rebuilding I tested it out by running a Time Machine backup, which should do an incremental change to a sparse bundle file. I noticed that the entire sparsebundle file (1.7TB) was reduced to zero bytes and the backup software prompted to perform a "first backup", i.e. the historical changes were lost. I then noticed that this was the case also for all backup sets for the four other computers in our home. I now realize that the Red drive I purchased uses SMR instead of CMR and that these new Red drives don't appear to be suitable at all for our purpose. I can see that this information is on the website but how can WD make such a significant change to a product line and keep its name? Apparently, the Red is now named Red Plus but that was not obvious at all. I cannot believe how the good people at WD could allow this to happen. This is probably a decent standalone drive but it should not have been allowed to drag the Red (NAS/RAID) product line in the dirt. I am devastated, sad and angry with myself for trusting the product name so deeply that I didn't do research. And I am angry with WD for betraying that trust.
I wrote reviews above after 5 of 14 Red Pro NAS 16TB drives failed wihin 2 months. The most recent warrant replacement drive failed after only 2 weeks. The response to my last review suggested that I create a incident report.I also spoke to a support person by phone who said that she would look into alternatives the repeated replacements and asled that I submit receipts and photos of the drives. This was a pain difficult as it required shutting down my NAS and removing each drive.I did this and offered to pay any difference required for something more reliable than the 16TB Red Pro drives have been. The response was simply "Please be informed that under our warranty replacement services we only offer like to like replacement." If that is the case, WHY DID THE ... MoreI wrote reviews above after 5 of 14 Red Pro NAS 16TB drives failed wihin 2 months. The most recent warrant replacement drive failed after only 2 weeks. The response to my last review suggested that I create a incident report.I also spoke to a support person by phone who said that she would look into alternatives the repeated replacements and asled that I submit receipts and photos of the drives. This was a pain difficult as it required shutting down my NAS and removing each drive.I did this and offered to pay any difference required for something more reliable than the 16TB Red Pro drives have been. The response was simply "Please be informed that under our warranty replacement services we only offer like to like replacement." If that is the case, WHY DID THE SUPPORT AGENT ASK for all of the serial numbers, photos, and receipts?The drives are NAS rated, approved for the Synology enclosure, and set to hibernate when not active. This is most of the time, since the system is only accessed once each night to receive backup copies from our main server. THis worked reliably for 2 years using Red Pro NAS 12 TB drives.I replaced the 12 TB drives (to increase capacity) and the problems began. So, I do believe the problem is the Red Pro NAS 16TB drives.Western Digital, PLEASE STAND BEHIND YOUR DEFECTIVE PRODUCTS. REPLACING THEM WITH REFURBISHED DRIVES THAT WORK FOR ONLY 2 WEEKS IS NOT SUFFICIENT.
I have had three 16TB drives in my synology NAS for 9 months now and the three drives are working great. They are a bit of an overkill and expensive for my home NAS. Wife has thousands of hi resolution photos and videos from our world travels, so thought big to start with for thousands more.Reason I chose WD hard drives: After 40 years of building my own computers and using WD drives of all kinds and sizes, I have never had one fail.They do make s slight chuckling noise when doing a write operation such as a full computer backup, but even sitting on a shelf 4 feet from my ears, they are not annoying and run with minimal cooling fan operation without getting even warm. An ethernet connected network to my computer retrieves stored files faster than my hard drives ... MoreI have had three 16TB drives in my synology NAS for 9 months now and the three drives are working great. They are a bit of an overkill and expensive for my home NAS. Wife has thousands of hi resolution photos and videos from our world travels, so thought big to start with for thousands more.Reason I chose WD hard drives: After 40 years of building my own computers and using WD drives of all kinds and sizes, I have never had one fail.They do make s slight chuckling noise when doing a write operation such as a full computer backup, but even sitting on a shelf 4 feet from my ears, they are not annoying and run with minimal cooling fan operation without getting even warm. An ethernet connected network to my computer retrieves stored files faster than my hard drives in my computer. So the whole system is working great.
I had to order this 18TB drive 3 times before I actually received the 18 TB size. Twice I received an 8TB drive inside the 18TB box. The WD seal was intact but on my second time opening of the WD box I noted that it appeared someone had opened the 18TB box from the bottom as the tab was sligtly bent and replaced the drive with an 8TB drive. Both 8TB drives were sealed in anti static bags.WD does not seal both ends of the device box but they should.It was frustrating wasting so much time returning the drives and ordering a new one.Best Buy at Chesapeake Square in Virginia was very helpful and expedited my last and final attempt at ordering the 18TB drive.For the record I recorded myself opening the second shipment from Best Buy so that they didnt blame me for ... MoreI had to order this 18TB drive 3 times before I actually received the 18 TB size. Twice I received an 8TB drive inside the 18TB box. The WD seal was intact but on my second time opening of the WD box I noted that it appeared someone had opened the 18TB box from the bottom as the tab was sligtly bent and replaced the drive with an 8TB drive. Both 8TB drives were sealed in anti static bags.WD does not seal both ends of the device box but they should.It was frustrating wasting so much time returning the drives and ordering a new one.Best Buy at Chesapeake Square in Virginia was very helpful and expedited my last and final attempt at ordering the 18TB drive.For the record I recorded myself opening the second shipment from Best Buy so that they didnt blame me for the deception. I mean there's no way it could happen twice right?
| Mfr Part# | WD8003FFBX |
| Drive Performance Spindle Speed (rpm) | 7200 |
2TB WD Red Pro NAS Hard Drive
2TB WD Red Pro NAS Hard Drive
in 1 offers
last seen 26 Jan 2026
The lowest price we last saw for Western Digital Red Pro WD8003FFBX 8 TB Hard Drive - 3.5" Internal - SATA (SATA/600) was $497.73 (last seen 26 Jan 2026). Prices may have changed since.
The all-time low we recorded was $394.74 on 3 Dec 2024.
Prices last updated 26 Jan 2026.
Western Digital Red Pro WD8003FFBX 8 TB Hard Drive - 3.5" Internal - SATA (SATA/600)
2TB WD Red Pro NAS Hard Drive
2TB WD Red Pro NAS Hard Drive
