Hisense 85" U7G ULED 4K Smart TV - 85U7G

A beautiful TV, despite being refurbished seemed like new. Amazing picture, good performance. 4k 120Hz, perfect for latest game consoles. Haven't tried the variable refresh rate features yet, but it's nice to have them there for when i need them. Input lag in game mode is very low. TV has decent reflection handling and gets quite bright, so using in a well lit room has not been an issue for me. Reviews had me worried about viewing angles, but viewing angles in real life actually are very good! Blacks are deep and beautiful, colors pop. Not everyone loves Android TV, but i think it's amazing due to it's customizability. I can configure it exactly how i want it. You can also install SmartTubeNext for ad free YouTube, which can only be done on Android TV. The Hisense ... MoreA beautiful TV, despite being refurbished seemed like new. Amazing picture, good performance. 4k 120Hz, perfect for latest game consoles. Haven't tried the variable refresh rate features yet, but it's nice to have them there for when i need them. Input lag in game mode is very low. TV has decent reflection handling and gets quite bright, so using in a well lit room has not been an issue for me. Reviews had me worried about viewing angles, but viewing angles in real life actually are very good! Blacks are deep and beautiful, colors pop. Not everyone loves Android TV, but i think it's amazing due to it's customizability. I can configure it exactly how i want it. You can also install SmartTubeNext for ad free YouTube, which can only be done on Android TV. The Hisense U7 series TVs are really the best bang for you buck TVs out there. i also bought the successor to this TV, the U7H and absolutely love it. The only downside to this TV is that if you turn off the built in mic on the TV via the switch on the front, four bright yellow LEDs turn on. This is probably too encourage you to leave the mic on, but a small piece of electrical tape fixes that issue. Other than that, there are basically no downsides to this TV. i also really like the feel of the remote. Highly recommended.

A Big Bloomer

Buyers remorse; I should have spent the extra $600 and got a Sony OLED.This Hisense 65U7G has so much blooming that one might think it's a feature. White text on black background the blooming continues in a nice smooth gradient to the edges of display where it finally returns to black :-(. I have never seen blooming like this ever.The 120 hz was a must have for me and it functions as expected. I'm still goofing around with its settings to find what is best for the content I'm watching at the time. I don't have a game console connected so I can't speak to that configuration.I wish it would have had Google TV rather than Android TV. I owned and the latest Google TV Chromecast prior to this purchase and enjoyed the updated experience.Audio cuts out for about 40 ... MoreBuyers remorse; I should have spent the extra $600 and got a Sony OLED.This Hisense 65U7G has so much blooming that one might think it's a feature. White text on black background the blooming continues in a nice smooth gradient to the edges of display where it finally returns to black :-(. I have never seen blooming like this ever.The 120 hz was a must have for me and it functions as expected. I'm still goofing around with its settings to find what is best for the content I'm watching at the time. I don't have a game console connected so I can't speak to that configuration.I wish it would have had Google TV rather than Android TV. I owned and the latest Google TV Chromecast prior to this purchase and enjoyed the updated experience.Audio cuts out for about 40 seconds once every two - three hours. The same JBL Bar 5.1 was used on two previous TV's and never had the sound drop.Save your money and buy something $200 - $300 less or spend $500 - $600 more and try and OLED.The remote does have a back-lit buttons however it's very dim and you better look quick because it's gone in about 1.5 seconds.The Over The Air (OTA) functions. It does not have a guide like my previous Sharp, Onn & Samsung. It has lost my OTA favorite channels three times in four month's.

Good TV. Has a Place After Misinformation.

Let’s get the bad out of the way, the 75U7G is not a VA panel in the US as was initially expressed and advertised. I purchased this TV based upon the reviews and for the VA panel and was disappointed when further researched showed it was not. With that said, and it might be a panel lottery type tv (where some are far better than others) as I am not experiencing the awful flashlight/halo/ghosting problems described by some other reviewers. In fact, after playing around with the settings, which is essential with this tv, I have very good black levels with minimal light disturbance. Semi lit rooms are the absolute best for this TV although it does not preform bad in the dark as demonstrated by the photos included from the movie Gravity. Opening the window shades and ... MoreLet’s get the bad out of the way, the 75U7G is not a VA panel in the US as was initially expressed and advertised. I purchased this TV based upon the reviews and for the VA panel and was disappointed when further researched showed it was not. With that said, and it might be a panel lottery type tv (where some are far better than others) as I am not experiencing the awful flashlight/halo/ghosting problems described by some other reviewers. In fact, after playing around with the settings, which is essential with this tv, I have very good black levels with minimal light disturbance. Semi lit rooms are the absolute best for this TV although it does not preform bad in the dark as demonstrated by the photos included from the movie Gravity. Opening the window shades and allowing the sun to shine in directly at the unit reveals that it gets bright and does an extremely good job at fighting/overpowering glare. Motion is good and it does a decent job of up-scaling lower end content. The football photo included is from a low quality 720p broadcast and the colors and black levels are proper including the black around the ESPN at the bottom of the screen without any bleed. This TV has good viewing angels for a larger room which would accommodate a unit of this size. HDMI 2.1 with 120hz and IPS panel which manages good black levels is actually a plus for gaming and this tv recognizes and handles the PS5 perfectly.The 75U7G handles sound differently than the smaller size versions. It has rear facing speakers on the back panel. If wall mounted there is an audio setting to enable wall mounted speaker mode that tries to reflect the sound and create a virtual sound stage. As far as TV speakers go they are fine to above average but I cannot imagine anyone buying a tv this large at this price point and settling for built in tv speaker sound which lowers the experience significantly than what you would achieve wit even a modest soundbar. It should also be noted the design of the entire back panel is different on the 75U7G than the smaller versions.I am not a fan of the misinformation which nearly caused me to return the unit. However, getting past that, for the right price, the 75U7G still checks a lot of boxes and might actually be a better gaming tv with faster response time than if it did have a VA panel. I cannot stress enough how important settings are to this tv which includes making sure you are in the right mode as settings in one mode tend to differ from the same settings in another. Also make sure when switching content, especially between SDR and HDR material that the unit reverts back to the proper settings for each type of content. This brand does not display a popup to notify the viewer if it is playing HDR10 content so the user must be aware and modify the picture settings accordingly. In my experience, local dimming must be enabled and on high. Once dialed in the picture quality, considering it has the strengths and weaknesses of IPS, is extremely good for the money if you catch the 75U7G at its lowest price. I do not know that I have seen an IPS panel handle black levels better than this one and I am certain I have not at this price range. This TV is not an OLED and does not try to be. This manufacturer puts a clear emphasis on brightness and color which lead to its strengths and weaknesses as a result. Once you get it properly configured it does provide a very good picture that seems to be unrivaled considering current pandemic prices for its closest competitors. If some of the more advanced next generation and gaming features are not a concern to you, and depending on the price difference at the time buyers might find themselves happier with the 75U6G which is currently the same price and therefore not worthwhile but can go for significantly less.

Good quality TV

Hisense - 55" Class U7G Series Quantum ULED 4K UHD Smart Android TV’s beautiful 4K picture, impressive motion smoothing, and abundant smart home compatibility makes it competitive with other TVs within the price range.Hisense - 55" Class U7G quantum is equipped with Hisense’s new quantum dot technology, supports Dolby Vision, Dolby Atmos, and HDR10, and has built-in voice controls. The big highlight is the Hisense 55” U7G’s impressive color accuracy. Hisense uses the quantum dot to boost the color spectrum. Using this TV to play call of duty showed a very good with picture quality with contrast and excellent uniformity. The U7G does achieve impressively deep blacks thanks to a full array local dimming system.Hisense - 55" Class U7G has integrated a more universal ... MoreHisense - 55" Class U7G Series Quantum ULED 4K UHD Smart Android TV’s beautiful 4K picture, impressive motion smoothing, and abundant smart home compatibility makes it competitive with other TVs within the price range.Hisense - 55" Class U7G quantum is equipped with Hisense’s new quantum dot technology, supports Dolby Vision, Dolby Atmos, and HDR10, and has built-in voice controls. The big highlight is the Hisense 55” U7G’s impressive color accuracy. Hisense uses the quantum dot to boost the color spectrum. Using this TV to play call of duty showed a very good with picture quality with contrast and excellent uniformity. The U7G does achieve impressively deep blacks thanks to a full array local dimming system.Hisense - 55" Class U7G has integrated a more universal smart TV interface in Google's Android TV platform, which avails the user countless TV apps available on the Google store. Android TV also brings full support for Google Assistant, allowing you to simply ask your television for information which is then read back to you and displayed on-screen.Hisense - 55" Class U7G audio speakers can achieve a decent level of volume without any distortion and audio comes through quite clearly.The 55” U7G has 4 HDMI ports. 2 are HDMI 2.1 ports (1 of them is eARC) and 2 are standard HDMI 2.0 ports. The Hisense - 55" Class U7G is ideal for gamers that have a next-gen console or beastly gaming PC thanks to support for 4K/120fps gameplay via HDMI 2.1.Overall, I will recommend this TV for anyone that what some quality within a lower price range.I received this product for a discount in exchange for my honest opinion.

Great TV So Far

I bought this 75" Hisense tv to replace a 65" Samsung curved screen that I had for 5 years until the power board blew up and sent smoke boiling out the back of it. However, I've been wanting to upgrade to a bigger picture and flat screen with better picture quality for some time. I would not consider myself an expert videophile but an intermediate videophile and so far I am actually impressed with the video quality this tv displays. I read several reviews for this tv before purchasing it and it was actually my second choice. I had planned on purchasing a more expensive tv but ultimately settled for this one after examining all the features and functions as well as dollar for value since it was about $800 cheaper than my first choice. Even at the $1199 price I got it ... MoreI bought this 75" Hisense tv to replace a 65" Samsung curved screen that I had for 5 years until the power board blew up and sent smoke boiling out the back of it. However, I've been wanting to upgrade to a bigger picture and flat screen with better picture quality for some time. I would not consider myself an expert videophile but an intermediate videophile and so far I am actually impressed with the video quality this tv displays. I read several reviews for this tv before purchasing it and it was actually my second choice. I had planned on purchasing a more expensive tv but ultimately settled for this one after examining all the features and functions as well as dollar for value since it was about $800 cheaper than my first choice. Even at the $1199 price I got it for with black Friday sales I am pleased with all the features packed inside it. I won't go through all the specs since you can read those here online. But dollar for value of the features is why I picked this tv.Set up out of the box: This tv is heavy. At 75" don't even attempt to move or set it up by yourself. If you don't feel like you could take on the task of moving it and setting it up out of the box I would recommend getting it professionally moved and set up. Since I have moved and set up several tvs in the 50" - 75" range myself I didn't feel to nervous about having me and my wife set it up ourselves. I installed a wall mount and my wife helped me to set it in the mount. And yes, again it is heavy and just the size alone is more intimidating to handle if your not used to it. So please get help or have someone professionally install it for you.Picture quality is great. There are some reviews about blooming effect, muddy colors and motion jitter. As far as blooming this tv has a full array backlit panel and there is some blooming effect with bright whites right againt a solid black background but what do you expect? The blooming is hardly even noticeable in my opinion and only noticeable when watching content that I would consider store display video or testing video content. So during regular video streaming the blooming is not even noticeable in my opinion. If a little amount of blooming bothers you than spend a couple thousand more for an OLED to take care of that problem. Muddy picture colors is nothing even close to my 5 year old 65" curved screen 4k Samsung tv I replaced it with. I have yet to notice any muddy or soapy blacks. The blacks are like they should be, black. Even in underwater scenes I didn't even notice muddy water coloration. There is a little bit of muddy color when there is a light source being used in a movie or show such as a lamp or lantern in a dark room or cave but again it's not that bad and can be expected a little. There is some motion jitter in tv shows and movies but very slight. Since I have only had the tv for a couple weeks now I still have not played with the settings much to work that out yet. But out of the box I would rate motion jitter about 1 out of 10 with 1 being very little and noticeable and 0 being none at all. So hopefully with a little tweeking I can get that to 0. As for sports like football games I did not notice any motion jitter at all. I did turn off all motion settings as recommended in some reviews so I will probably go back and play with those settings later once I get chance. But for now I barely notice motion jitter. The colors and picture seems beautiful with the settings right out of the box. I haven't touched the contrast or brightness settings at all. I did turn on the auto picture brightness so depending on if my room is dark or bright the tv automatically adjusts brightness levels and so far I am pleased and have not got any adjustment headaches or sickness from adjusting to the larger size.From what I read the 55" & 65" have a VA panel and the 75" has an IPS panel. Again I'm not an expert videophile but I am very pleased with the panel. I sit about 9' - 10' from the screen at about a 30 degree angle and I have no issues so far. Black uniformity seems to be great and maybe that's because it has the full array back lighting to help but blacks looks great and uniform across the screen. Viewing angles are great. I can stand at a 90 degree angle and still see the picture just fine with very little degrading. When the tv is off there is light glare from the room lights and just slightly when watching content on tv with the lights up bright but I have yet to find a tv that will cut out light glare totally. Watching shows in the dark with a slight light glow from an led light I hardly notice any glare at all.TV sound: This tv sounds great by itself. In fact, much better than I anticipated. It has the Dolby Atmos feature and I admit it does sound good alone. I give it 8/10 as far as factory tv sound goes which is impressive to me. I don't think you would be disappointed at all with the sound quality of this set. If you have a larger open floor plan room I would think a soundbar setup in conjunction with the tv speakers would be just fine. However, I am an audiophile or audiohead so I love my sound and I love my theater picture and booming sound experience so I am utilizing the eArc and fiber optical setup on the tvs back panel with my Onkyo receiver and Klispch speakers 7.1.2 Atmos setup and it looks sounds great. It's my own little home theater setup.In conclusion I am giving this tv 5 stars today because I am happy with it for all the features it has and for the price I paid for it. As for the Hisense brand I am not too familiar with the brand that much but after watching expert online reviews and the praises this tv got compared to high end and high dollar sets I was comfortable enough to purchase this set. In the long run only time will tell as even in the beginning of my review this is replacing a then mid range to high end Samsung set that ultimately blew up after 5 years of use.

Great Video, Poor Sound

I would like to give this TV a 5-star rating but that is just not possible. Video quality is great. TV has lots of built-in apps and allows you to install additional apps from the PlayStore.So why not 5-stars; it comes down to sound issues. Sound quality is about what is expected for a TV. The issue with my TV is that it looses all sound from inputs. While watching tv, all of a sudden the sound dies, and I mean it dies. You cannot just simply turn the tv off and back on, it dies completely. I have called Hisense about 7 times, opened 3 separate service tickets and all with no solution. If you don't believe, search Hisense loss of sound and you will see that this happens quite a bit. The Hisense representative said my issue is unique, but it's not.Now to the ... MoreI would like to give this TV a 5-star rating but that is just not possible. Video quality is great. TV has lots of built-in apps and allows you to install additional apps from the PlayStore.So why not 5-stars; it comes down to sound issues. Sound quality is about what is expected for a TV. The issue with my TV is that it looses all sound from inputs. While watching tv, all of a sudden the sound dies, and I mean it dies. You cannot just simply turn the tv off and back on, it dies completely. I have called Hisense about 7 times, opened 3 separate service tickets and all with no solution. If you don't believe, search Hisense loss of sound and you will see that this happens quite a bit. The Hisense representative said my issue is unique, but it's not.Now to the solutions. Hisense has provided two different firmware versions to resolve the sound issue but neither firmware update has worked. What does work to temporarily fix this is to unplug the tv from the wall. Yes, unplug, not just a power off. This somehow resets the tv to a point where the sound works again. This is a better solution that doing a full factory reset which I was doing when this first happened, which requires going through the entire set-up process. I have connected the tv to a smart plug which I shut off and turn back on instead of physically unplugging which saves the hassle of moving the tv stand to access the plug.Maybe I got an electronic lemon here. Waiting for Hisense to send a tech to figure out what the next steps will be to resolve this issue. If you buy this tv and have sound issues, call them immediately and start the warranty process to get this fixed. By the way, I purchased the tv in Jan 2022 and started having issues in April. I've "reset" the sound around 30 times from April - June 2022, way too many times to give this a high rating.

Latest features at a budget friendly price

Bottom Line: The Hisense U7G is great for large-screen gaming and full-screen viewing of HDR content.Pros: easy to use; HDR10/Dolby Vision content looks great; excellent features for next-gen gamingCons: noticeable backlight bloom when viewing letterbox content in the dark; just adequate sound from built-in speakersReview: Out of the box, setup is straightforward, and anyone who has experience with a smart device will have it set up in a few minutes. My AppleTV 4K was automatically recognized as a Dolby Vision and Dolby Atmos device upon connection, although I did have to fiddle with a picture setting to get my PlayStation 5 to display in 4K HDR. Another thing I liked was that, since the TV recognizes the devices, it automatically configures the TV remote ... MoreBottom Line: The Hisense U7G is great for large-screen gaming and full-screen viewing of HDR content.Pros: easy to use; HDR10/Dolby Vision content looks great; excellent features for next-gen gamingCons: noticeable backlight bloom when viewing letterbox content in the dark; just adequate sound from built-in speakersReview: Out of the box, setup is straightforward, and anyone who has experience with a smart device will have it set up in a few minutes. My AppleTV 4K was automatically recognized as a Dolby Vision and Dolby Atmos device upon connection, although I did have to fiddle with a picture setting to get my PlayStation 5 to display in 4K HDR. Another thing I liked was that, since the TV recognizes the devices, it automatically configures the TV remote (with backlighting) to control the other devices.PS5 gaming looks incredible on the 75” screen, and I was really blown away by how much better a game like Demon’s Souls looks in 4K HDR over my old 4K SDR set. The 60 fps also really shines in games like Spider-Man: Miles Morales, which looks absolutely stunning in its fluid and detailed environments. There are still only a few games for PS5 that can be played in 120 fps, so I’m excited to eventually see how they look on this unit.For HDR10/Dolby Vision content, the contrast and peak brightness are definitely a noticeable improvement over an SDR screen. I was able to pick out small details that I never noticed before in films I've seen many times. For instance, in Batman (1989), there are some shots where Batman is in the shadows and one of his eyes is noticeably vibrant against the darkness of the cowl and scene.Although the unit delivers on all of its advertises features, I should note two points for discerning buyers. First, for those who are most interested in theatrical viewing, the LED backlighting does bleed into the letterbox borders. In a dark room, I found the bloom quite noticeable. Second, the unit does support Dolby Atmos, and the sound quality is fine for built-in speakers (some content does actually sound immersive). However, I do think most folks will still want to opt for a separate sound bar / system, especially if you’re going for something closer to theatre quality sound.

My TV for the Next Decade at Least

I've had a 50" DLP TV since 2008 and surround sound system of similar age and this year I decided to modernize. I picked the Hisense 75U7G on the basis of a few favorable reviews, the eARC port and price. I have not been disappointed. Some things that bother others like barely visible halos around white subtitles on a black background and slight corner vignetting bother me not at all. I find the fact that it has a very good viewing angle, as a result of it being an IPS panel, a big plus. I sometimes watch from the side during the day because the big east window directly opposite the TV is annoying if what I am watching is darkly lighted but usually it is bright enough that I don't bother to move.I had to set the TV up an a narrow width table (see picture) so ... MoreI've had a 50" DLP TV since 2008 and surround sound system of similar age and this year I decided to modernize. I picked the Hisense 75U7G on the basis of a few favorable reviews, the eARC port and price. I have not been disappointed. Some things that bother others like barely visible halos around white subtitles on a black background and slight corner vignetting bother me not at all. I find the fact that it has a very good viewing angle, as a result of it being an IPS panel, a big plus. I sometimes watch from the side during the day because the big east window directly opposite the TV is annoying if what I am watching is darkly lighted but usually it is bright enough that I don't bother to move.I had to set the TV up an a narrow width table (see picture) so instead of the enclosed feet, which I judged to make the TV possibly unstable if I put them into narrow position by exchanging right and left legs, I used an aftermarket table mount, an rfiver UT5002 which seems quite sturdy, swivels and has a large tempered glass base on which the soundbar, which I also recently bought from BestBuy, sits.I have found that just watching everything in Film Maker mode, day or night, gives a very good picture and obviates fussing with controls. I am not a video game player but I can attest that OTA broadcast TV; built in apps Amazon Prime, Youtube, and Pluto; DVDs and ordinary Blu-rays give very good results. The 4K material on Youtube and Amazon Prime is stunning.If you want to listen to the TV with earphones instead of its speakers or your sound system, there is a wired connection which allows you to also use the TVs volume controls, something my old TV lacked. Bluetooth pairing with your phone or wireless headphones is also easy.I had to use a 300 to 75 balun to connect my rooftop antenna to the TV and the fit was very tight. You can attach an easily found, elbow shaped male/female coax connector to the coax port of the TV to make it more accessible to the balun. Scanning for channels is a bit strange. You can do it in antenna or cable mode but the only difference is the order it looks for antenna and cable frequencies. At the 50 mark it starts looking for the other kind. It ends up scanning for VHF twice since those frequencies are the same for both OTA and cable stations. You can safely stop the scan at the 50 mark whether you are in antenna or cable mode and not miss any channels. Most OTA channels are 480i and don't look that good on any 75" TV AFAIK, but 720p and 1020i come in fine on the 75U7G.

Premium Picture at Best Price

I researched the entire lineup before I bought. When researching, the U7G is US model and U78G is Canadian. U is the series and G represents the year under current naming pattern (2021). There is also a AUS variant, they differ so pay attention. I intentionally avoided the 75 inch models because I knew I wanted a VA panel. I have to say that via Reddit and other social platforms, it's amazing to be able to receive responses/DM's from a team that genuinely cares are it's customers. I can't speak for the future growth and scalability of this service.The Canadian model is a no-brainer for movies and gaming. Low input lag and vibrant colours. HDMI 2.1 and eARC capable. Leagues above my Vizio, all except Apple AirPlay. The only other minor points is that there is no ... MoreI researched the entire lineup before I bought. When researching, the U7G is US model and U78G is Canadian. U is the series and G represents the year under current naming pattern (2021). There is also a AUS variant, they differ so pay attention. I intentionally avoided the 75 inch models because I knew I wanted a VA panel. I have to say that via Reddit and other social platforms, it's amazing to be able to receive responses/DM's from a team that genuinely cares are it's customers. I can't speak for the future growth and scalability of this service.The Canadian model is a no-brainer for movies and gaming. Low input lag and vibrant colours. HDMI 2.1 and eARC capable. Leagues above my Vizio, all except Apple AirPlay. The only other minor points is that there is no input for "Home" in the input list, although there is a button on the remote. This prevents you from setting custom picture mode for OS dashboard. There's no auto-memory/cache clearing feature either, which means periodically you may want to run those manually to run at its smoothest. TV processors are not known to be powerful.Motion smoothing (soap opera effect) is good if you're into that, although I did expect 5:5 pulldown for this native 120hz panel to have less intermittent stutter.Updates have been made from community feedback that have addressed some gaming issues for some consoles. I also won the panel lottery. Highly recommended.

Started Great and now its not so

I was initially very impressed with the Hisense - 75" Class U7G Series Quantum ULED 4K UHD Smart Android TV. It has lots of great features such as IMAX, Dolby audio and video, local dimming, light sensors, active contrast, etc. It's the best picture of all the TV's I've purchased! However, the joy faded quickly.My first problem was with how it worked with my Amazon Fire TV Stick 4K Max streaming device and Denon - AVR-X3700H receiver. For some reason, upon powering on the TV and receiver, the receiver switches inputs to the Fire TV Stick 4K Max every time regardless of previous settings. The TotalTech Support technician that came to my home to troubleshoot suggested new more expensive cables (of coarse) and that I replace the Fire TV Stick. Even though the cables ... MoreI was initially very impressed with the Hisense - 75" Class U7G Series Quantum ULED 4K UHD Smart Android TV. It has lots of great features such as IMAX, Dolby audio and video, local dimming, light sensors, active contrast, etc. It's the best picture of all the TV's I've purchased! However, the joy faded quickly.My first problem was with how it worked with my Amazon Fire TV Stick 4K Max streaming device and Denon - AVR-X3700H receiver. For some reason, upon powering on the TV and receiver, the receiver switches inputs to the Fire TV Stick 4K Max every time regardless of previous settings. The TotalTech Support technician that came to my home to troubleshoot suggested new more expensive cables (of coarse) and that I replace the Fire TV Stick. Even though the cables were new as was the Fire TV stick, I decided to follow his recommendation just in case and to eliminate sources of the problem. I replaced all the HDMI cables and replaced the Fire TV Stick twice with no improvement. Please note I did not have this problem with (2) previous TV's and the same receiver and same Fire TV Stick Max 4K. I even swapped out the Fire TV Stick Max 4K for the older Fire TV 4K and the problem did not go away.Second problem is the google voice/automation/integration. No matter what I do, the TV will intermittently switch to the home screen, pop-up some search results, etc. Very annoying. Apparently you can unenroll devices once enrolled in google home.Third problem is the app. Its sucks. It constantly disconnects from the TV and requires me to reconnect. However when I try 2 of 3 times it can't find the TV. Ugh.The latest issue is with the screen randomly turning gray or some wired iridescent pink color. Not cool.The cherry on top of this disaster sundae is Best Buy's TotalTech Support. I scheduled an appointment with TotalTech but they cancelled without an explanation. When I called to get one, I was told it was cancelled because they would not be able to service my TV since the manufacturer's warranty was still active. I explained that I knew that when I scheduled the appointment and asked what's the point of TotalTech if you guys are not providing the warranty service. I'd naively assumed Best Buy was an authorized service provider for the TV's they sold and could perform warranty and non-warranty service. What made purchasing a plan form Best But attractive was having one place to call or work with when I had a problem and avoid dealing with the manufacturer. Apparently this is not a service or benefit of TotalTech Support. This leaves me wondering what am I getting for the several hundred dollars I am spending for totaltech.Also wondering why I risked purchasing a brand with which I am unfamilar and has not been around as long some others like Samsung, Sony, LG, Toshiba or Panasonic. Never again on both.