Estee Lauder Re-Nutriv Ultimate Diamond Transformative Thermal Ritual Massage Mask - 50ml

I can't say enough good things about Beauty Affairs. I've been a loyal customer now for about three years and can't fault their delivery - it feels like I get VIP Express Post when I just make a regular order. I (now) do a lot of online shopping across the board (clothes, shoes, beauty, etc.) and Beauty Affairs stand out from every other vendor I have shopped with throughout COVID as fast, reliable, and essentially flawless in their supply chain when even the previously-good-ones have slowly fallen victim throughout 2021 to COVID disruptions and delays. Whatever they're doing, it works! I will only shop elsewhere for beauty, cosmetics, and perfume on the odd occasion they don't stock a brand I want, but apart from that, I say: MECCA, who? Sephora, what? ^.^

I have always loved the fast service of Beauty Affairs with free samples with my orders. Last month my shampoo bottle broke in the post and leaked everywhere. When I advised Beauty Affairs they sent a new bottle straight away free of charge. Unfortunately this order did not arrive so when I advised them of this Anna at Client Care sent me a new bottle straight away but along with this she also sent me the matching conditioner, and my favourite full cleanser to say sorry. I have not experienced such amazing customer service in a long time. I’ve always had amazing service from Beauty Affairs and will not buy my beauty products anywhere else

Heartbroken to find that the products I had ordered the previous week were now 20% off. My fiancé convinced me to contact Beauty Affairs and they were kind enough to refund the difference. What absolute legends! Beauty Affairs, thank you so much. You have a very happy and extremely loyal customer here.

I had a very good experience with Lorena from customer support. I was querying the cost of Youngblood mineral makeup on live chat (excellent product by the way) of which I had bought 2. The cost of the item displayed for sale appeared less than the final checkout price. It turned out the sale price was for a particular color but this was unclear on the page. Lorena looked into the discrepancy immediately and after explaining the reason, offed to give me a refund on that particular sale to compensate for the confusion. She was polite and considerate throughout. It’s good to know that such a fabulous Aussie company has such lovely staff!

I have found my holy grail! My thin, bleached, dry hair, was left feeling so hydrated, silky and shiny. Usually moisturizing shampoo and conditioners weigh my hair down but this is the first range I have found that has left my hair looking so healthy, moisturized and full of volume. My hair has never looked or felt healthier and contains no nasties or silicones. Love it, the best on the market!

Every time I've shopped with Beauty Affairs I've been impressed. Not just with their selection of items, but also with their numerous promos, offers, discounts, & gifts. It's clear that they really value their customer base which is why I'll keep coming back & recommending them to my friends & family. Plus, any time I've had a query or some tech issue, customer support is always so lovely & actually helpful. I really do feel like they care & are happy to help which is just so refreshing! Now that they have a rewards program, too it just makes it even better! Never change, Adore! You are the gold standard for online shopping & customer service!

Beauty Affairs has great sales and I find their postage very quick and easy. I also love that they’re using less waste in their packaging with recyclable box, stuffing etc. I’d like if they stopped sending samples out though as there is so much single use packaging but I know you can opt out in your shopping cart if you’d prefer not to receive them

But really I wanted to come here and give thanks and my 5 stars to Beauty Affairs! In this current climate (covid) it’s been tough.... I’m a mum of three with a small baby and a child with special needs who as anyone in NSW would know r home doing school.... shops aren’t open anyway and I have been in real need of a “glow up” Beauty Affairs helped me! How? First off, they have great customer service! They’re very friendly and get back to you straight away (given it is within working hours) the pack it and send it and I honestly receive it the next morning! To me those are two of the most important things! I can’t go out I don’t have time to do anything... I appreciate anyone who can get me my stuff quick and who actually get back to you! I Love little freebies you ... MoreBut really I wanted to come here and give thanks and my 5 stars to Beauty Affairs! In this current climate (covid) it’s been tough.... I’m a mum of three with a small baby and a child with special needs who as anyone in NSW would know r home doing school.... shops aren’t open anyway and I have been in real need of a “glow up” Beauty Affairs helped me! How? First off, they have great customer service! They’re very friendly and get back to you straight away (given it is within working hours) the pack it and send it and I honestly receive it the next morning! To me those are two of the most important things! I can’t go out I don’t have time to do anything... I appreciate anyone who can get me my stuff quick and who actually get back to you! I Love little freebies you guys throw in !

I just have to take a moment to give a shout-out to the team over Beauty Affairs and this awesome little (perhaps not so little :)) company. EVERY time I place an order, it's always perfect. Great deals and prices, great communication, super-fast delivery, great range of GENUINE products. I can't even tell you what their customer service is like because I've never had need of it before! They're that good! Thanks so much to Beauty Affairs for always making shopping for what I need so easy. You guys are the best :) Xx

The first hint this was a luxury product was in the black and gold presentation box. The jar with a cut glass appearance at the bottom and a gold screw top is a heavy one and looks elegant sitting on my dressing table. To eliminate some of the objections mentioned in other reviews, this lovely jar came with a very elegant looking gold spatula. The cream itself is a very pale pink with a creamy consistency and a very delicate floral fragrance with undertones of apple. Whilst this cream is very rich, I would not say it was thick. I used this cream each morning and night for about six weeks before writing this review. I did not use any other serums or creams as I wanted to give this product the chance to show itself. Did it make me feel good? Yes, it certainly did. ... MoreThe first hint this was a luxury product was in the black and gold presentation box. The jar with a cut glass appearance at the bottom and a gold screw top is a heavy one and looks elegant sitting on my dressing table. To eliminate some of the objections mentioned in other reviews, this lovely jar came with a very elegant looking gold spatula. The cream itself is a very pale pink with a creamy consistency and a very delicate floral fragrance with undertones of apple. Whilst this cream is very rich, I would not say it was thick. I used this cream each morning and night for about six weeks before writing this review. I did not use any other serums or creams as I wanted to give this product the chance to show itself. Did it make me feel good? Yes, it certainly did. Isn't that the main reason we make these purchases? To feel good about ourselves and know that even though something does not make us look any different, we enjoy the ritual of using a product that makes us feel good.