Crock-Pot SCV700SS 7-Quart Oval Manual Slow Cooker, Silver

I had the exact same experience as previous reviewer Jengraham. I received the 7 quart oval model as a wedding gift 3.5 years ago. I finally got to unpack all my gifts and open the Crockpot for the first time last month. Mine worked fine on low for 6 hours the first time, but during the second use on low for 8 hours my oval insert developed several microscopic cracks and leaked into the metal heating base. I smelled burning, had a mess burned onto the inside of the metal base and it had leaked all over my countertop and everything that was on the counter.I am so disappointed. I just took it out of the box, used it twice and handled it with extreme care. I contacted Crockpot to ask how to clean the unit and what to do about the leak. They said it was out of ... MoreI had the exact same experience as previous reviewer Jengraham. I received the 7 quart oval model as a wedding gift 3.5 years ago. I finally got to unpack all my gifts and open the Crockpot for the first time last month. Mine worked fine on low for 6 hours the first time, but during the second use on low for 8 hours my oval insert developed several microscopic cracks and leaked into the metal heating base. I smelled burning, had a mess burned onto the inside of the metal base and it had leaked all over my countertop and everything that was on the counter.I am so disappointed. I just took it out of the box, used it twice and handled it with extreme care. I contacted Crockpot to ask how to clean the unit and what to do about the leak. They said it was out of warranty and offered a small percentage off the purchase of another Crockpot.

Defective product. First one boiled on the "Keep Warm" setting and overcooked food. Replacement will not reach boil on the "High" setting. My advice? Keep buying and returning crockpots until you get one with a working thermostat. It may take several tries before this happens thanks to cheap Chinese production quality. Low should be 200 degrees, High should be 300 degrees, and Warm should be 175 degrees. Good luck!

I had the older version of this with the heavy thick lid. Well I chipped the lid and instead of trying to find a replacement I went a head and bought the same model ( yes I pulled the model # off the product) because I did like the idea of a not so heavy lid. I make very few things in my crock pot. Ever since I got the Update version it has always burned my chicken and Noodles despite being on low. Is is literally BOILING a few hours into cooking. How does a LOW setting equal to BOILING?? I’m deeply disturbed that I let my older version go!!! I want it back so bad!!! I’m tired of my food burning at the end!!! The other issue is that you cannot select Warm on this digital version, it just defaults to it after the timed hours have elapsed. I feel like that is another ... MoreI had the older version of this with the heavy thick lid. Well I chipped the lid and instead of trying to find a replacement I went a head and bought the same model ( yes I pulled the model # off the product) because I did like the idea of a not so heavy lid. I make very few things in my crock pot. Ever since I got the Update version it has always burned my chicken and Noodles despite being on low. Is is literally BOILING a few hours into cooking. How does a LOW setting equal to BOILING?? I’m deeply disturbed that I let my older version go!!! I want it back so bad!!! I’m tired of my food burning at the end!!! The other issue is that you cannot select Warm on this digital version, it just defaults to it after the timed hours have elapsed. I feel like that is another huge fail. I want to know what the specific degree settings are for each option 4, 6, 8, 10 hrs on the updated version versus the older version. Please give more specifics as I now need a new crock pot!!!