BlackWolf Turbo Lite Plus 300 Tent

The tent itself is fantastic, sturdy and stood up well in high winds (couldn’t even tell from the inside that it was as windy as it was!!) easy to set up and pack down, would highly recommend.Dissapointed that my purchase was delivered from anaconda Frankston, and despite not paying for a display item, it was clearly an ex display when it arrived with chocolate wrappers in the pockets inside the tent, and random poles that don’t belong to this tent. Extremely disappointed in Frankston Anaconda for supplying an ex display when a brand new item was purchased!

On our VERY FIRST camping trip the zip popped above the slider! 3 TIMES!!! The quality of the zips is terrible! We were forced to abandon our camping trip and get alternative accommodation on the return trip. Costing us money we did not plan for!! When we got home I contacted Snowys for a refund as the this expensive tent was not up to the task of its intended purpose!! We sent the tent back and we’re then told that the zip had been serviced??? And that no refund would be offered as Black Wolf think this is not a “major fault” Mind blown!! On a brand new tent!! I could understand if it was a few years old and there had been some wear and tear on the tent but this tent was literally brand new Less the 1 month old!! We have had black wolf tents before. Always followed ... MoreOn our VERY FIRST camping trip the zip popped above the slider! 3 TIMES!!! The quality of the zips is terrible! We were forced to abandon our camping trip and get alternative accommodation on the return trip. Costing us money we did not plan for!! When we got home I contacted Snowys for a refund as the this expensive tent was not up to the task of its intended purpose!! We sent the tent back and we’re then told that the zip had been serviced??? And that no refund would be offered as Black Wolf think this is not a “major fault” Mind blown!! On a brand new tent!! I could understand if it was a few years old and there had been some wear and tear on the tent but this tent was literally brand new Less the 1 month old!! We have had black wolf tents before. Always followed the instructions on setting them up (close all doors and windows before pegging our, we even watched the blackwolf YouTube clip on exact instructions on this model of tent before use) We have never had this happen before, not even once on previous blackwolf turbo tents!! Having owned older models of black wolf turbo tents I can tell you that the quality has diminished considerably and they are obviously now cutting cost and relying on there brand! I’m sure there will be a response on this review saying that I’m wrong and the tent was in fact fine but in all honesty would you be happy with a brand new top of the range “premium brand” tent failing to do its fundamental job on the first camping trip?? Snowys should of stood up for there customer and given me a refund! but instead they have left me with a faulty tent and I am now forced to file with VCAT to have this resolved legally.

Bought this tent December 2016 right in time for the 2017 model. Snowys has really fast delivery and was delivery in a few days. I did a test set up at my house to see how it all works before I went camping. Unfortunately one of the arm poles were bent, where it slides and locks on one of the four corners. It took a big effort to get it to lock into position and couldn’t get it back on pack down. The good news was I sent a heap of pictures to Snowys and informed them that the pole was bent. They quickly sent a new one out, and I replaced it my self, I could see if you are not very handy that it could be hard and Snowys sent me links to YouTube videos that show how to replace the part, they also gave to option for it to be sent away for repairs, if I wasn’t ... MoreBought this tent December 2016 right in time for the 2017 model. Snowys has really fast delivery and was delivery in a few days. I did a test set up at my house to see how it all works before I went camping. Unfortunately one of the arm poles were bent, where it slides and locks on one of the four corners. It took a big effort to get it to lock into position and couldn’t get it back on pack down. The good news was I sent a heap of pictures to Snowys and informed them that the pole was bent. They quickly sent a new one out, and I replaced it my self, I could see if you are not very handy that it could be hard and Snowys sent me links to YouTube videos that show how to replace the part, they also gave to option for it to be sent away for repairs, if I wasn’t comfortable with doing it myself. The other thing that I noticed, was every time I would pop the frame up the tent would I clip from the centre hub. I solved that problem by crimping the clip with some pliers. After replacing the parts and finally going camping, the same issue happened with the bent pole, on a different arm, I was able to set the tent up, on pack down I needed to take the centre hub apart to take the tent down. i was able to fix in my self and bend the pole back straight when I got home and set it up to make sure it was fine. Its been nearly 2 years since purchasing with two 14 days Fraser Island trips and roughly 6 Camping trips to Caravan Parks with no major issues. This tent has held up very well in all weather condition so far from storms, wind, rain ect no leaks. I set this tent up on my own and it is very easy, once you have it all down pat. It fits our queen mattress and portable cot, with so much room still left. The Windows are great in the rain as the are gusted our, I use occy straps instead on the ropes to hold them out, makes it very easy to unhook when you want the window open or closed. I get a lot of comments about the tent and onlookers watch me set it up, most seem to be very impress with what they see and that it can be done with just 1 person. The only some small issues that I have had of late - Ridge pole from centre hub to the middle awning pole is bent but isn’t causing any issues, I can just see it have a bend in it. The middle awning strap that the rope is tied into snapped, but I can loop the rope over the top of the pole point to counter this issue, it snapped in some high wind. Snowys has been quick to respond the this issue but I have been busy to deal with it just yet. I have just been camping this week and noticed that some of my zippers on the front door have corroded and I can’t unzip the door now. I have never packed my tent in the wet and left me last camp trip in March a day early to void the wet weather. All in all this tent has been good, easy set up, keeps us dry, steady in the wind and suits our family. I would recommend Black Wolf upgrading the Gauge of the Alloy Poles all round to make their structure stronger with out bending so easy.Update from Ben, 14/01/19:Just come back from another 14 day Fraser Island trip and come across another issue with the tent, that you would know until you have had it for some time. The fly now leaks from the Centre Hub and the Clips that hang the Cabin to the Frame, the clips rub on the fly and cause it to leak as it is wearing away at it, i cant see why it leaks from the centre hub yet but will get onto it. The issue with it, it leaks down onto the main tent and pools at the zipper vents and then leaks into the main tent. The inlets for power also need to be looked at, water came straight through them, Black Wolf need to look at a sock type of inlet with a draw stings to pull it tight and points down. Definitely have a good think about this tent before purchase.